tag:blogger.com,1999:blog-8793561531129775733.post3379314222682162922..comments2023-04-17T04:11:33.193-07:00Comments on Counsel Me: Customer Service or Not?Frantic Pharmacisthttp://www.blogger.com/profile/15804872250102867314noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-8793561531129775733.post-48836395144076520472013-10-08T04:06:09.194-07:002013-10-08T04:06:09.194-07:00Nice article. very interesting, thanks for sharing...Nice article. very interesting, thanks for sharing.PPLIChttp://opinion.inquirer.net/61475/philippine-prudential-life-no-relation-to-ppinoreply@blogger.comtag:blogger.com,1999:blog-8793561531129775733.post-6802523183416909092009-05-21T18:48:15.475-07:002009-05-21T18:48:15.475-07:00Indeed, I work at a big box pharmacy doing 600+ a ...Indeed, I work at a big box pharmacy doing 600+ a day and we always call the insurance company for the customer...and it is somehow so unappreciated.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8793561531129775733.post-73149077728336014482009-03-21T08:10:00.000-07:002009-03-21T08:10:00.000-07:00I like to tell patients that the privacy laws proh...I like to tell patients that the privacy laws prohibit the insurance companies from giving us their information over the phone and they will have to call the number that I will happily give them.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8793561531129775733.post-53998870088261889212009-03-02T20:34:00.000-08:002009-03-02T20:34:00.000-08:00I work in a very busy big chain store and the cust...I work in a very busy big chain store and the customers DEMAND we call their insurances. We can't say no, because they call the 1-800 number and claim we "refuse to serve them." The pharmacists do it and expect the techs to as well. Then of course, the patient that doesn't have the insurance huffs and puffs and whines that it takes too long. Maybe if they weren't morons, it wouldn't take so long to fill their prescriptions.Anonymousnoreply@blogger.com