One of the pharmacies I work at is a small store with a pharmacist-in-charge who is very stingy with inventory. You'd think the purchasing money was coming out of his own pocket. Part of this is probably a personality quirk but I'm sure he gets a pat on the back from the head honchos for keeping inventory costs low.
Of course, he's not there on the days I work, and one of my biggest frustrations right now is not having drugs in stock & having to constantly fill partial prescriptions and 'owe' people the rest. I feel bad enough that I usually offer to mail it to the customer (IF it's an item that can be mailed) --- so, we get hit for mailing costs anyway. Seems it would be cheaper to just have enough in stock. I can almost tell just by looking at a prescription when it's handed in that we're unlikely to have enough (TWO bottles of Peridex??? -- ha, you wish). And yes, we've got the computerized inventory system which is supposed to replace what is used, but when he's got the par levels set ridiculously low it doesn't work so well. Plus, as we all know, you cannot rely on people to call in the day before to order their refills. We lost that battle a long time ago.
People get annoyed when this happens constantly. They're coming in every month for the same damn thing and we're always short. I'm mailing one tablet here and two tablets there. People claim they didn't get the balance of their prescription, or dispute the amount they were owed. What a headache !! Just KEEP SOME DRUGS on the shelf !!!!!!
Oh, and by the way, maybe the 4th or 5th time somebody asks for an OTC product we don't carry, maybe we could, y'know.....CARRY IT. I have no business training at all, but this seems like a swell idea to me.