--- I put together a multi-prescription order for someone a couple of weeks ago -- several refills (had to order one thing specially), a transfer from another pharmacy, and two prescriptions that needed doctor approval. I remember the guy dumped it all on me over the phone and wanted to know how long it would take. We called him as soon as it was all ready. Then WHY, two weeks later, is it still sitting in the pickup bin --- UN-picked up?
--- a guy brings in several bottles, and complains that the generic brand of Ambien we filled for him does not work nearly as well as the one he got from Big Box down the street (he has that bottle too.) We do the usual back-and-forth until my technician notices that the Big Box bottle has his wife's name on it. We ask him, um --- is that prescription supposed to be for your wife? He seems completely mystified as to why we would question that, and continues to be confrontational about the brand that he got. Well, I'm still not sure how that conversation was supposed to end. WHY would anyone EVER take someone else's prescription medication? .....ha ha, I know, I know ... dumb question. But the whole thing was still our fault.
--- a customer gasps at the 10 dollar copay on her sedative prescription and tells me she does not have the money, nor does she have a credit card. While telling me this, she sets her tablet computer on the counter. She says accusingly, "Well I guess I won't be sleeping tonight." WHY..... don't I feel very bad about this?
--- I keep having customers telling me their medications were 'stolen.' It's almost always the controlled substances. Enough already. OK, even if it's halfway true.... if you don't have enough brains to safeguard your prescription medications from the neighbors, or your kid's friends, or your kids, the painters, the movers, your brother-in-law, the landlord, or any one of dozens of people who apparently go through your possessions and sift out the prescription for which they recognize the generic name as something they might enjoy.... then I can't
help you. And as far as leaving your entire prescription in your purse, or car........ WHY?